| Contact Us | ||
| Email is our preferred method of communication and therefore please feel free to utilize any of the following addresses to contact us: | ||
|
Emergency Services: (Available only with contract) 4 Hour Response time |
4 Hour Response 4 hour response is available on a contract basis and allows for you to contact a Viennatech representative via email or paging. Once activated an alert will be sent to dispatch the right technician to take care of your needs within a 4 hour timeframe. Many problems related to viruses or network intrusion demand the utmost in speed to deliver the correct solution before it is too late! Viennatech understands this need and offers it's 4 hour response package at a competitive rate. Please contact rescue@viennatech.ca for more information and a timely response! (This offer is subject to geographical area restrictions) |
|
| Standard Response Our Standard Packages are quite competitive and allow for the greatest flexibility in delivering you the solution that your business requires. We are available for contract positions as well as on a standby basis to solve your network problems. One call to our support line will result in a quick follow up with possible remote troubleshooting, or if necessary a specialist will be dispatched to take care of your IT needs. If your support request is of an urgent nature, please use the 4 Hour Support option above. |
||
|
Help Desk / General Inquiries: help@viennatech.ca |
||
|
Sales: sales@viennatech.ca |
||
|
Network Support: (24 hour Response Time) support@viennatech.ca |
||
|
Printer Maintenance: laser@viennatech.ca |
We are proud to offer you printer servicing via some of the top rated techs in Canada. Preventative maintenance agreements coupled with on time service will allow you to maximize your existing investment in printer hardware. | |